Certificates & Policies

Shred-it is an information security solution provided by Stericycle, Inc., where we believe in operating with the highest ethical standards as part of our commitment to protect what matters.

Customer Complaints Policy

At Shred-it we aim to provide a high level of service to all our customers. If you contact us with a complaint, we will endeavour to resolve it immediately.

Click here for Shred-it's Complaints Policy.

Data Protection

We specialise in providing a tailored destruction service that allows businesses to comply with Data Protection legislation and helps to ensure that client, employee and confidential business information is kept secure at all times. 

Click here to learn more about Shred-it's Data Protection practices.

Policies

As a trusted provider of business-to-business services in highly regulated areas, maintaining the highest levels of integrity and corporate ethics are an important part of Stericycle’s culture. We are guided by a comprehensive set of policies and positions that help clarify expectations for our organisation while demonstrating our commitment to be a responsible corporate citizen.

Our Code of Conduct reflects our deep commitment to acting ethically and with integrity in all areas of our business. Indeed, it lies at the core of who we are as an organisation and is the very foundation of our ethics and compliance program.

Use the Ethics Line to ask a question, raise a concern or file a report related to integrity in the workplace. Reports can be made anonymously 24/7 in your language.

Our global Statement on Human Rights outlines our commitments to team members, customers, suppliers and other stakeholders. We commit to conduct our business in an ethical, respectful and sustainable manner.

Our global Environmental, Health & Safety (EHS) Statement guides our commitment to safe, environmentally responsible and sustainable operations as we work to safeguard the people and communities we serve.

We understand that our integrity is closely tied to the suppliers and vendors with whom we work. As such, we require our suppliers and vendors to follow a Supplier Code of Conduct that aligns with our values and practices.

Learn about the Stericycle Group Tax Strategy here.